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5-Day Aurora Tour:Fairbanks, Arctic Circle, 2 Aurora Viewing Lodge Tours & Optional for Chena Hot Springs

  • Highlights
  • Itinerary
  • Pricing
  • What's Included
  • Reviews
  • How to Book
  • Special Notes

Highlights

  • 1)$250 value Dalton Highway/Arctic Circle Tour included in the package, taking pictures with the sign of Arctic Circle.
  • 2)$105 value Aurora Viewing Opportunities (Twice); more chances to see the Aurora.
  • 3)Opportunity to enjoy the Chena Hot Spring.
  • 4)$99 value Fairbanks City Tour included. Go for the Museum of the North, and experience the Feeling of Christmas at the Santa Clause House. Opportunities to try Dogsledding, Ice Fishing and Snow Machines on the Free Days.
  • 5)All breakfasts included. Arctic Circle certificate and Aurora Viewing certificate provided as some memorabilia of your journey in Alaska.
  • 6)The itinerary order of your tour may differ from the day of your arrival.

Itinerary

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Day 1: Home - Fairbanks

Summary of the Day:

The first day itinerary is for your reference only; the schedule is subject to change upon your arrival.
Fairbanks is the 2nd largest city in Alaska. Of Alaska’s total population of 100,00 people, around 30,000 live in Fairbanks. The city is located in interior Alaska and is a hub in the road between the coast and the Arctic. Fairbanks is sometimes called the “Aurora Capitol” of the world since the Aurora can be seen here on average 243 days a year. It lies 310 kilometers from the Arctic Circle and is surrounded by low-lying mountains.
After arriving, if you have chosen our free shuttle bus, a tour guide will take you to the hotel and help you get settled in.
Dinner Included: Asian style hot pot dinner. We will meet up at 19:50 and head to dinner restaurant at 20:00.
After 21:30 we will leave the lights of the city behind and journey towards the mountain top, where our small Aurora Viewing Lodges wait for us. The whole trip takes about 40 minutes depending on road conditions. Upon arrival, you can enjoy the cozy atmosphere of the lodge while sipping on hot cocoa, coffee or tea and waiting for the Aurora to come out. When you are ready to venture outside, the crisp night air and natural scenery will lend itself to great photos. When you need to warm up, come back inside for another round of warm drinks. You will have about 3 hours to watch for the Aurora after which, your guide will drive you back to the hotel by 3:00 am. (Service fee $8/person not included)

**Please note that the Aurora Borealis are a natural phenomenon. They will be affected by the weather and other natural occurrences. We will take you to the spots most likely to guarantee a good Aurora viewing, but we cannot guarantee they will come out.
**If you choose the 23:30 free airport transfer, our tour guide will take you directly to the hotel. There would be no refund for Asian style hot pot dinner and Aurora Viewing of the night.
**If you cannot attend the Aurora Viewing due to flight delay or missed flight, there would be no refund. We strongly suggest you to book flights arrival earlier than 18:00.

Please Note:
"For every order, our company offers one free airport transfer at the following time daily. (Complimentary pickup does not include service fee $8/person)
1) Free airport shuttle service:18:00 and 23:30(this is the pick-up time; not the plane arrival time).
2) Meeting location:Please meet our tour guide at the Baggage Claim 1 to go to the bus.
3) Our guide will be holding a sign saying, “Universal Vision”
Please be on time to meet our guide. If you are not there on time, you will lose the opportunity to take the free shuttle.
If you arrive at an inconvenient time to take the free shuttle offered by our company you may choose to take a taxi or paid pick up to reach the hotel:
A) If you have chosen to stay at our included hotel, Regency Fairbanks, you can contact them to arrange a spot on their free hotel shuttle bus, which departs regularly throughout the day. After you have gotten your luggage on arrival, please call the hotel’s service number at: (907) 459-2700. Tell them your name and go to the hotel shuttle area outside the Arrivals Hall to wait for the Regency Shuttle Bus.
B) Taxi:Go to the taxi stand outside the Arrivals Hall. The cost of a taxi to the hotel should be $25-35
C) Paid Pickup: $72/ride for single passenger, $42/ride/person for 2 or more passengers.

Meals Included: Breakfast:None / Lunch:None / Dinner:None
Hotel: Regency Fairbanks Hotel;可升级至Westmark Fairbanks Hotel & Conference Center or similar hotels

Day 2: Fairbanks Free Day/Optional for Chena Hot Springs - Aurora Borealis Viewing Lodge Tour

Summary of the Day:

You may enjoy a leisure day with optional tour of Chena Hot Springs.
After 21:30 we will leave the lights of the city behind and journey towards the mountain top, where our small Aurora Viewing Lodges wait for us. The whole trip takes about 40 minutes depending on road conditions. Upon arrival, you can enjoy the cozy atmosphere of the lodge while sipping on hot cocoa, coffee or tea and waiting for the Aurora to come out. When you are ready to venture outside, the crisp night air and natural scenery will lend itself to great photos. When you need to warm up, come back inside for another round of warm drinks. You will have about 3 hours to watch for the Aurora after which, your guide will drive you back to the hotel by 3:00 am. (Not included service fee $8/person)
Self-Pay Option Tours: (Require to reserve when you book the tour)
Fire and Ice: Chena Hot Springs One-Day Tour
Price: $120.00 /per person
Day Tour-8/21/2017- 4/15/2018
(Day Tour doesn’t include Ice Museum pass which can be purchased on site for $15.)
Tour Contents:
Our destination on this tour is Chena Hot Springs, famous for its soothing waters, its ice museum with carved ice sculptures and at night, more chances to see the Aurora.
Chena has indoor and outdoor pools. In the summer, enjoy the bustle of its resort town life. During the winter, experience the thrill of soaking in steaming water while enjoying the gorgeous fairytale views of snow around you. Sometimes ice crystals will form on your eyelashes and hair while your body is completely warm! This is one of the most interesting hot springs in the world.
Chena Hot Springs’ Ice Museum is open year around and allows you to see the ice-sculptures of world famous sculpting masters. Explore “rooms” made out of ice as well as free standing sculptures. For an extra fee of $15, you can choose to drink an Apple Martini at their ice bar out of a cocktail glass made of ice. Experience a drink like no other!
*Please note:The outdoor pool is closed to children under 12 years of age.
Inclusions:
Round trip transportation, entrance ticket to the hot springs, 1 bottle of water, multi-lingual guide. (To guarantee a Chinese speaking guide, the group booking the tour must be at least 6 people.)
Exclusions:
Food and drink at the site, ticket to ice museum (may be purchased on site for $15) Apple Martini, wifi, 25 cents for a locker, swimwear, towel, (these can be purchased on site if necessary), tips for driver and guide ($8 and above is the suggested tip per guest per activity.)
Tour Schedule:
Tour pick-ups begin at 11:00 am. Depending on the condition of the road, the drive to Chena will last about 1 hour and 15 minutes. After you arrive, please remain in the vehicle for a few short minutes while your guide collects the ticket. Then you will have about 2 hours to enjoy the wonderful waters of the hot springs and you can also check out the gift shop, café’ or take a look at the reindeer next to the pool. At 17:00 you will meet up with your guide to return to Fairbanks and will reach your hotel about 18:30. (If you wish to take a tour of the Ice Museum, you can purchase tickets for a 13:00 tour or a 15:00 tour)
*Please note that pick-ups are at various hotels. Your exact pick-up time will be determined by our office and you will be notified 1-2 days before your tour. Make sure to leave contact information.

**Please note that the Aurora Borealis are a natural phenomenon. They will be affected by the weather and other natural occurrences. We will take you to the spots most likely to guarantee a good Aurora viewing, but we cannot guarantee they will come out.

Meals Included: Breakfast: Continental Breakfast / Lunch:None / Dinner:None
Hotel: Regency Fairbanks Hotel;可升级至豪华团酒店Westmark Fairbanks Hotel & Conference Center or similar hotels

Day 3: Fairbanks - 1-Day Arctic Circle Drive Adventure Tour - Fairbanks

Summary of the Day:

Leave the city of Fairbanks behind and travel one of the “loneliest roads in the world”- the Dalton Highway. Along the way, see Alaska’s famous oil pipeline, the mighty Yukon River, and the amazing storybook scenery as you journey towards the Arctic Circle. Keep your eyes peeled for an Arctic Fox! On your return from the Arctic Circle, you will stop at various locations for Northern Lights viewing. Upon completion of your journey, you will be presented with two certificates certifying that you have seen the Aurora and that you made it to the Arctic Circle.

Please gather at 12:00pm in your hotel lobby. You will leave Fairbanks by 13:00; continue your journey north. Your first stop will be to see the Alaska Pipeline viewing site. Next there will be a stop to add gas (due to the fact there are very few gas stations on this road, it is better to top off first) and use the restroom. At 14:30 you will reach a ridge where the White Mountains will be laid out before you. Take some photos and continue to the Yukon River Camp which you will reach about 17:30 depending on road conditions. Enjoy a quick, hot meal and continue 2 more hours before reaching the Arctic Circle. On the return trip, we will stop once more at Yukon River as well as other locations to see the Aurora and to stretch our legs. Estimated arrival back in Fairbanks is 3:00 am.

** The Aurora Borealis are a natural phenomenon. There is no way for us to guarantee that you will see the Aurora. We do our best to provide premier locations for viewing, should the Aurora come out. Please check weather and Aurora reports before booking your tour with us. If the Aurora do not appear, your money will not be refunded.

Meals Included: Breakfast: Continental Breakfast / Lunch:None / Dinner:None
Hotel: Regency Fairbanks Hotel;可升级至豪华团酒店Westmark Fairbanks Hotel & Conference Center or similar hotels

Day 4: Fairbanks Free Day Activities - Fairbanks City Tour

Summary of the Day:

Today you have the chance to choose an optional add-on activity of dogsledding in the morning, followed by a tour of the city of Fairbanks in the afternoon.
For the included activity of the city tour, please meet in the hotel at 12:00pm noon.
We will depart at 12:30 for the Golden Heart Park in the center of town. Following a quick stop there, we will head to the Morris Thompson Visitor Center to learn more about local culture. We will stay about 50 minutes and at 14:00 depart for the University of Fairbanks to tour the Museum of the North. At 15:30 we will meet up and head to the Santa Clause house in North Pole where you can buy gifts, take pictures and enjoy the feeling of Christmas. You will return to the city around 18:00. After dinner, you can return to the hotel to get some rest.

Self-Pay Option Tours: (Require to reserve when you book the tour)
A) Dog Sledding and Kennel Tour
A1: Dog Sled Price- $145.00/per person (11/16/2017- 4/15/2018)
A2: Dog Cart Price-$135.00/per person (9/1/2017-11/15/2017)
Tour Contents:
Before Europeans arrived in Alaska, dogsledding was already a very important part of Alaskan local life. Dog sleds were the most convenient way to travel and to deliver important supplies between local villages in the dead of winter. Even today, dogsleds continue to be used in remote portions of Alaska for daily travel needs. On this tour, snuggle under a warm blanket with a friend and enjoy the rush of a brisk 30-minute sled ride through the beautiful forests of Alaska. Your musher will happily take photos for you and with you. You will be won over by both these enthusiastic Alaskan Huskies and their mushers.
*Please note, the sleds on this tour variously accommodate 2-4 people and are assigned by weight and the musher’s knowledge of the dogs. You will need to share your sled with other people. Please follow the musher’s guidance when he assigns seating.
Inclusions:
Round trip transportation, musher service and driving, hot drinks, a blanket for your legs. (To guarantee a Chinese speaking guide for your drive to the sledding site, the group booking the tour must be at least 6 people.)
Exclusions:
Warm clothes, meals, tips for driver and guide ($8 and above is the suggested tip per guest per activity.)
Schedule:
Tour pick-ups begin at 9:00 am. Please be ready in the lobby of your hotel. You will travel to the outskirts of town, a journey which will last about 40 minutes depending on road conditions. After arrival, you will be able to take photos with the dogs, enjoy some hot drinks while being assigned to a sled. Your ride will last 30 minutes. Depending on the size of your group, there may be more than 1 round of sleds that go out before you depart to return to Fairbanks. Usually time on site is about 1 hour, after which you will return to your hotel where you can rejoin and the Fairbanks City Tour in the afternoon.

B) Aurora Viewing Lodges
Price: $105.00/per person (8/21/2017- 4/15/2018)

Tour Contents:
Away from the lights and noise of the city, our small lodges and cabins sit on the mountain ridges surrounding Fairbanks. From the warmth of a cozy sofa watch the magical Aurora while drinking a cup of cocoa or some hot tea or coffee. We have large windows perfect for accommodating Aurora viewing. And if it’s a 365* view you want, go outside and get those magical photos you’ve been longing for. If you listen carefully, you might hear the Aurora singing to you.
Inclusions:
Round trip transportation, entrance to the lodge, small snacks and warm drinks. (To guarantee a Chinese speaking guide, the group booking the tour must be at least 6 people.)
Exclusions:
Meals, tips for driver and guide ($8 and above is the suggested tip per guest per activity.)
Schedule:
Your Aurora journey begins when our hotel pick-ups start at 21:30. We will pick you up in a comfortable bus or high-topped van. The van will leave Fairbanks at 22:00. The drive to the lodges lasts about 40 minutes depending on the road conditions. Upon arrival at the lodge, you will enjoy 3 hours of free time to watch for the Aurora, take pictures and enjoy a cozy Alaskan home setting. Depending on the Aurora’s condition, we will leave for Fairbanks around 3 am.
** The Aurora Borealis are a natural phenomenon. There is no way for us to guarantee that you will see the Aurora. We do our best to provide premier locations for viewing, should the Aurora come out. Please check weather and Aurora reports before booking your tour with us. If the Aurora does not appear, your money will not be refunded.

Meals Included: Breakfast: Continental Breakfast / Lunch:None / Dinner:None
Hotel: Regency Fairbanks Hotel;可升级至豪华团酒店Westmark Fairbanks Hotel & Conference Center or similar hotels

Day 5: Fairbanks - Home

Summary of the Day:

This morning, after finishing breakfast, you will take the hotel’s shuttle bus to the airport and prepare to leave Alaska. Thank you so much for joining our Alaska tour! Please let the front desk know about your name, number of passengers and departure time to book the free shuttle to airport. Paid Airport drop off: $60/ride for single passenger, $35/ride/person for 2 or more passengers.
*Please notice the checkout time for hotel is 11AM.
If your fight departure time is after 20:00, you can consider adding on the optional tour below. If you would like to book the tour below, please tell your tour guide as early as possible.
Self-Pay Option Tours: (Require to reserve when you book the tour)
A: Ice Fishing
Price: $145.00/ per person (11/15/2017- 4/15/2018)
Tour Contents:
In Alaska, rivers and lakes freeze over from November to March. The ice can reach a thickness of almost 3 feet and it provides a great environment for one of the favorite winter pastimes in Alaska- ice fishing. Sit in the warmth of a small ice house and peer into the mysterious green color of the ice and water below. Our local fishing guide will teach you the tricks of ice-fishing and if you catch a fish you can grill it up on the spot. For an extra $15 you can also rent a pair of snowshoes for an hour and try them out on one of the trails along the side of the lake.
Fishing, grilling—they are all here! Come enjoy an abundance of activities at a day at the lake with us.
Inclusions:
Round trip transportation, local fishing guide, fishing instruction, rod & bait, entrance fees to the park, hot drinks. (To guarantee a Chinese speaking guide, the group booking the tour must be at least 6 people.)
Exclusions:
Food (other than fish you catch), fishing license (If you need us to help you purchase one, please tell us when booking the tour. Cost is $30 per person,) tips for driver and guide ($8 and above is the suggested tip per guest per activity.)

B: Snow Machine
Price: $125.00/ per person (11/15/2017- 4/15/2018)
Tour Contents:
Enjoy the beauty of the scenery outside when you’ve had enough of being indoors while taking a turn on the snow machine (30 minutes per person limit).
Inclusions:
Round trip transportation, local guide and instruction, helmets for snow machines, first come first served extra, warm clothing for the snow machines. (To guarantee a Chinese speaking guide, the group booking the tour must be at least 6 people.)
Exclusions:
Food , tips for driver and guide. ($8 and above is the suggested tip per guest per activity.)
Schedule:
Tour pick-ups begin at 12:00pm in the hotel lobby. You will arrive on the ice about 13:00. At 16:00 you will gather back at the ice house and return to Fairbanks. You will reach your hotel or the airport by about 17:00.

*Please note that pick-ups are at various hotels. Your exact pick-up time will be determined by our office and you will be notified 1-2 days before your tour. Make sure to leave contact information.
*The itinerary order of your tour may differ from the day of your arrival.

Meals Included: Breakfast: Continental Breakfast / Lunch:None / Dinner:None

Pricing

  1. Holiday Price/Person By Occupancy :

    1. The sequence of itineraries is subject to change without prior notice according to departure date, weather, traffic, etc.

    2. Two full-size beds per room, Usitour don't guarantee extra rolling/sofa bed for 3rd or 4th person, please contact front desk for availability;

    3.Some itineraries offer "Buy two get one free" or "Buy two get two free", which means three or four persons share one room freely; The third/forth person only needs to pay the theme park tickets included in the itinerary. The bus location is provided free of charge;

    4. Due to we reserve bus seats, no-show of third and fourth discounted customers incurs penalty fee, and the first and second customers should pay the fee to tour guide.

    5.We offer a "buy two get one free" or "Buy two get two free". We reserve seats in advance for those who enjoy the discount. If someone who enjoys the offer does not participate in the group on the same day, the tour guide will receive a fine in cash when they get on the bus. 

    6.The connection between Miami and Orlando may use an intercity bus (including a ticket, no tour guide accompanied), and the departure guide will take you to the bus stop. Upon arrival, the local tour guide will pick you up at the next stop.

    7.Orlando area with tickets for theme park tickets (only in Orlando), child rates are 3-9 years old, and only for three or four people in a room, a adult and a child still need to pay for a double room in Total cost.

    8.Children must be occupied when they are two years old (including two years old), and children under two years of age can be embraced by adults. If there is no seated child, there is no service charge.

    9.Except  the Illinois (Chicago Tour), the state law requires infants to use car seats, not adult embraces, if you want to take the tour with your baby no matter how old the baby is, please bring your own baby car seat.

    10.Please read carefully the content in "What's Excluded" section on tour's detail page,and directly pay the fee in cash to your tour guide.

 

What's Included:

4-night hotel accommodations;
English speaking tour guide;
Transportation via deluxe air-conditioned coach;
Airport Pick-up;
Taxes.

What's Excluded:

Gratuities: Suggested $10 per person per day for tour guide and driver; $10 per person one way for airport transfer;

All Personal Expenses (Meals, Laundry, Phone & Travel Insurance, etc.);

All listing mandatory admission, please pay when you make the booking or pay cash to tour guide;

All listing optional fee: Prices are reference only and subject to chage without notice  in advance;

All other fees not show in "What's Included"

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How to book

How to book:

Your purchase does not guarantee confirmation. Your purchase will initiate a reservation process. We will confirm with you via email within one to two business days.

Prices may vary due to availability. We reserve the right to make price adjustment without prior notice.

Please refer to our Customer Amendment, Cancellation and Refund Policy before you make reservation.

Local tour provider reserves the right to make modifications to tour arrangements including order of tour activities, hotel and its location if deemed necessary.

Booking process:
1. Place Order: Choose the departure date, pick-up location, number of adults/children, and tours or activities that you like, provide all required information and then place your order.
2. Complete Payment: You can pay with Discover, Master and Visa card, or with PayPal. Once you have completed the payment, you will receive a Reservation Form. The Reservation Form is not your voucher.
3. Confirm Order: Confirmation of your order will take up to 2 business days, depending on availability. If the tour you have chosen is unavailable or cancelled, we will offer you a full refund.
4. Get E-Voucher: Once your order has been confirmed, we will immediately send an E-Voucher to your email. Please read it carefully and keep it with you while traveling.
After You Book:

Immediately after submitting your reservation you will receive a Receipt of Reservation via email.

Within one to two business days of submitting your reservation you will receive a confirmation email from us. If you need to book an airline ticket, we recommend that you do so after you receive a confirmation of your tour reservation from us.

An E-Ticket will be sent to you via email as soon as details of your reservation are confirmed or your supporting information is received by us. We will provide you with all detailed information about your tour on the E-Ticket. Contact information for local tour provider will be included on E-Ticket for your convenience or re-confirmation purpose if re-confirmation is required.

Simply print your E-Ticket and present it with your valid photo ID on the day of your activity to your tour guide. Please remember E-Ticket is your proof of purchase.

Amendment/Cancellation/Refund policy

Once you receive your electronic travel voucher, your order has been confirmed. For any reason that you cannot attend the tour or desert the groupearly, there will be no refund for unused tours. All flights and hotel cannot be changed or canceled once confirm.

The specific amendment/refund criteria are as follows:
  • 1U.S. & Mexico travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
7 Days Prior to Departure Date Non-refundable
8-14 Days Prior to Departure Date 50% of payment is refunded
15-29 Days Prior to Departure Date 75% of payment is refunded (Mexico is 60%)
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 2Alaska travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
10 Days Prior to Departure Date(including 10 days) Non-refundable
11-21 Days Prior to Departure Date 45% of payment is refunded
22-30 Days Prior to Departure Date 65% of payment is refunded
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 3Hawaii travel packages (exclude Hawaii inter-island air ticket)
Cancellation Made Within Refund Policy
7 Days Prior to Departure Date Non-refundable
8-14 Days Prior to Departure Date 15% of payment is refunded
15 or More Days Prior to Departure Date 50% of payment is refunded
Tour package with "Once confirmed, no refund" notice Non-refundable
  • 4Canada travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
17 Days Prior to Departure Date Non-refundable
18-24 Days Prior to Departure Date 45% of payment is refunded
25-36 Days Prior to Departure Date 65% of payment is refunded
36 or More Days Prior to Departure Date 85% of payment is refunded

Surcharge for hotel upgrading is non-refundable

  • 4Yellowstone National Park travel packages
  • Please refer to "Cancellation and Refund Info" for individual tours.

  • 6European travel packages

Once the Europe Tour package orders and sends a "Tour Confirmation Form" or "E-voucher", no fees will be refunded. Cancellation of special circumstances will be carried out in accordance with the specific provisions of the "Precautions" in each route.

  • 7Australia travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
Air ticket included in the product Non-refundable
14 Days Prior to Departure Date Non-refundable
15-29 Days Prior to Departure Date 75% of payment is refunded
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 8New Zealand travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
21 Days Prior to Departure Date Non-refundable
8-14 Days Prior to Departure Date 40% of payment is refunded
15-29 Days Prior to Departure Date 70% of payment is refunded
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 9Africa travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
Tour package with "Once confirmed, no refund" notice Non-refundable
21 Days Prior to Departure Date Non-refundable
22-29 Days Prior to Departure Date 40% of payment is refunded
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 10South America travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
Tour package with "Once confirmed, no refund" notice Non-refundable
7 Days Prior to Departure Date Non-refundable
8-14 Days Prior to Departure Date 70% of payment is refunded
15-29 Days Prior to Departure Date 50% of payment is refunded
30 or More Days Prior to Departure Date charge $200 penalty, the rest will be refund
  • 11Attraction tickets/ Show tickets/ Bus tickets
  • 12Cruise itinerary (any changes is deemed to be cancelled)
Cancellation Made Within Refund Policy
14 Days Prior to Departure Date Non-refundable
15-29 Days Prior to Departure Date 20% of payment is refunded
30-55 Days Prior to Departure Date 40% of payment is refunded
56-90 Days Prior to Departure Date charge $330 penalty per person, the rest will be refund

The Miami Cruise Line cancellation is subject to the cruise company rules

  • 13Reservation made 7 Days Prior to Departure Date
  • Reservations made 7 days prior to departure date are non-refundable if cancel due to personal reason, regardless of whether you have received the Confirmation Form or E-voucher.

  • 14Confirmed order
  • The following terms apply to the refund policy when canceling or changing a confirmed order

    (a) Reducing the number of travelers

    (b) Rescheduling tour departure date

  • 15Cancel amended order
  • If cancel the order that has been rescheduled tour departure date, refund policy will be applied to the original tour departure date.

  • 16Cancellation of free-fare passenger of "buy 2, Get 1 or 2 Free" offers (exclude Yellowstone National Park tours)
  • If cancellation of free-fare passenger(s) is made at least 10 days before tour departure date, the reservation will be subject to a $50.00 Amendment Fee. No-show or cancellation within 10 days will be assessed a penalty fee as amount of child price.

  • 17The specific amendment/refund criteria after receive Confirmation Form and E-voucher:
  • (a)If amendment is made at least 7 days before tour departure date, the reservation will be subject to a $50.00 Amendment Fee and any other surcharge.

    (b) You can fill the flight information one-time for free after receive Confirmation Form, and will be charge $50 Amendment Fee after.

    (c)If a tour is scheduled to depart within the next 7 days, we will not change a traveler's departure date and will not offer a refund.

  • 18How to Change/ Cancel a Reservation
  • Amendment or Cancellation must be made by filling out and signing the Usitour Amendment Request Form and Cancellation Request Form. Please email, fax or mail to us, and confirm of receiving by calling us. We will process your request within 7 to 15 business days.

    Email: service@usitour.com

    Fax: 626-768-3706

Special Notes

1. Usitour cooperates with top local tour operators and ensures the best quality of services to all travelers.

2. The sequence of itineraries is subject to change without prior notice according to departure date, weather, traffic, holidays, construction, etc.

3. Please ensure safety of your luggage always, especially in public areas. The tour operator or the tour guide cannot be held responsible for any loss of personal belongings.

4. Please bring valid documentation on travel date (passport, driving license, visa, etc).

5. No-show of third and fourth discounted passengers incurs a penalty fee, and the first and the second passengers should pay the fee to the guide.

6. National Park Pass / City Pass / Entry Tickets / Annual or Season Passes / Senior Pass (or) any admission tickets to attractions purchased on your own are not allowed on this tour. All mandatory / optional tour services, have to be purchased as instructed in the exclusions section.

7. Two full-sized beds per room. No additional bed for children, 3rd or 4th travelers. 

8. Tour is not wheel chair accessible.

9 Children at 18 or under 18 years old must be accompanied by a partner at 19 or 19+ years old.

10. We recommend that you book your flight ticket after receiving the confirmation e-tour ticket. After ordering the ticket, please return to our website tours.usitour.com “My Account” to fill in the ticket information for the guide to pick up the plane.

11. If the flight is late or delayed, please inform the pick-up personnel in time. We are not responsible for this issue affected due to your pick-up arrangement.

12. For the principle of fairness, the bus seats are rotated daily during the trip. Please cooperate with the tour guide to avoid unnecessary disputes.

13. For New Year's Day, National Day, Labor Day or other long weekend holidays, the group fee will be adjusted appropriately. Please confirm the price before booking.

14. In order to ensure that all guests can start the tour on time, please arrive at the pick-up location 10 minutes in advance, and we are not responsible for your expiration.

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